Booking conditions SV121 Le Chateau des Demoiselles

KEY FACTS

Important: A booking can only be confirmed once the deposit has been paid (or the full amount if within 6 weeks of arrival).

Deposit
50% of rental cost is due at the time of booking.

Balance
The balance must be paid not less than 6 weeks prior to your arrival at the property. Bookings taken within 6 weeks of your arrival at the property must be paid in full at the time of booking.

Cancellation

If you need to cancel your booking the party leader must do so immediately in writing or by email to the owner (or their representative) and Select Villas. Cancellation charges are as follows:
Up to 31 days before arrival: 25% of the total rental.
Between 30 and 0 days: 100% (full amount) of the total rental.

FULL BOOKING CONDITIONS

The party leader must be 18 years or over when making a reservation and be authorised to make a reservation on the basis of the following booking conditions by all other members of the holiday party.

Under no circumstances should the maximum occupancy of the property be exceeded (14 including children) neither may people or pets other than those specified on the Booking Form occupy the property unless prior consent has been obtained.

Changes to the booking
Should some clients leave the property and new guests arrive, bed linen and towel change along with cleaning is chargeable to the clients and payable locally. The party leader must inform the owner or their representative of such changes prior to arrival as otherwise such changes will not be possible.

Holiday insurance
The party leader must have a personal insurance. Proof of insurance must be provided upon request.

Payment
Deposit: A 50% deposit is required to secure the property.
Balance: 6 weeks prior to arrival.
The same method of payment and currency will apply for both the booking deposit and final balance.

Extras

Additional services are available and must be requested at the time of booking or well before arrival:
Additional cleaning, cook, meal and breakfast service, baby sitting, welcome pack on request (first stock up), activities on the domain carry a supplement payable locally.

The rental rate includes
The rental of the property for up to 14 people.
Beds made up on arrival.
Bed linen and towels (excluding pool towels) including 2 towels per person.

Payable locally
Security deposit: 2000€ payable locally (swipe card not cash).
Holiday tax: (taxe de sejour) The amount may vary from one year to another. Please ask at time of booking.

Cancellation
If you need to cancel your booking the party leader must do so immediately in writing or by email to the owner or their representative and Select Villas.
Cancellation charges are as follows:
Up to 31 days before arrival: 25% of the total rental.
Between 30 and 0 days: 100% (full amount) of the total rental.

Cancellation due to government public health measures
In the event of cancellation by the guests, full payment of the rent remains due.
All natural risks or epidemics preventing or prohibiting access to the property are part of the travel risks and cannot be considered as cases of force majeure to cancel the reservation free of charge. It is therefore highly recommended for guests to take out travel insurance that will cover you and your party for any losses, costs or expenses (including medical expenses), pre-existing medical conditions, missed or disrupted travel arrangements, loss of baggage and money and other expenses, additional accommodation or travel expenses.
It is your responsibility to check that your insurance provides you with adequate cover and we recommend that that at the very least your insurance covers cancellation by you, the cost of assistance (including repatriation) in the event of accident or illness. You will need to make sure that such insurance covers you for access to health services not covered by a valid GHIC or EHIC if you have one.
If you have any questions in relation to this, these should be raised with your travel insurance provider.

Please comply with these instructions before leaving the property
The property must be left clean: kitchen, dishes clean and put away, ovens and gas hobs cleaned, fridges emptied and cleaned.
Bins must be emptied and placed in the designated bins located in the car park.
All linen put together in the utility room.
On departure, all furniture must be left as found on arrival.
Failing that, a 500€ charge may apply.

Check-in
Saturday between 4pm and 7pm

IMPORTANT: The client MUST inform the owner of their arrival time a few days prior the day of arrival and also any anticipated delay to their arrival outwith the stated check-in times. Failure to do so may be considered as cancellation by the client. A 100% (full amount) charge would apply and the owner may reserve the right to re-let the property for the entire duration of the rental.

Checkout on Saturday before 10am

Special requests and comments
If you have specific requirements and they are an essential condition for your holiday you must email Select Villas with details and obtain written confirmation that your requirement can be met before making your booking. If you do inform us at the time of booking we are entitled to assume that any such requirement is not in fact an essential condition of your booking.

Owner

Château des Demoiselles, 2040 Route de Callas, 83920 La Motte, France